Accessibility Statement
At EIRA Clinics, we are committed to making our services accessible, inclusive and welcoming to all patients.
We strive to provide a positive experience for everyone, regardless of age, disability, health condition, language, background or individual needs.
Our commitment
We aim to:
Treat all patients with dignity, respect and compassion.
Make reasonable adjustments to support individual accessibility needs.
Communicate information clearly and in a way that is easy to understand.
Provide a welcoming and inclusive environment.
Continually review and improve the accessibility of our services and website.
Accessibility support at the clinic
If you require any adjustments before attending an appointment, please let us know when booking or contact us in advance.
Depending on your needs, we can discuss options such as additional appointment time, assistance with mobility, written information in an alternative format, support with hearing or communication needs, or having a companion attend where appropriate.
We will discuss your requirements with you and explain what arrangements we can make. If you have a specific access requirement, please contact us before your visit so we can confirm the facilities and support available.
Website accessibility
We aim to make our website clear and easy to navigate, including for people using mobile devices or assistive technologies.
If you have difficulty accessing information, completing an enquiry form or using our online booking system, please contact us by telephone. We can help you find another way to access the information or arrange an appointment.
We welcome feedback about accessibility barriers and will use it to help improve our website and services.
Contact us
If you have an accessibility requirement, need help booking or would like to suggest an improvement, please contact:
EIRA Clinics 70 New Church Road Hove, BN3 4FL
Telephone: 01273 442230 Email: hello@eiraclinics.co.uk
Last updated: September 2026